Customer Portal

 

Klim Swim Customer Portal now available!

With the introduction of a new booking system we are excited to offer our customers a portal. What you will be able to do within the portal:
- View enrolment/class details
- View account balances
- Notify Klim Swim of non-attendance
- Book in a make-up lessons**

See below helpful links to access & set up your portal.

Access Portal here

 

View video on how to register for the Portal

 

PDF Instructions - How to set up your Portal and book in make up lessons

 

** To receive a make up lesson customers must must notify Klim Swim at least 1 hour before the class starts. No notification = no make-up lesson.

- Make-up lessons can be booked in up to 3 weeks in advance (no make up lessons for week 1 of each term).
- Make-up lessons will not be able to be rescheduled.
- For those absent in the last 2 weeks of the term the make up lessons will now be able to be carried over to the next term provided your are enrolled for the upcoming term.